Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Payment Options
Returns & Exchanges
I gladly accept returns, exchanges, and cancellations
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Frequently Asked Questions
Are shipping costs returned if postage is less than the fee.
No, shipping costs also includes handling fees ie: boxs, padded envelopes, packing materials and transportation.
Non smoking home?
Items shipped from a smoke free dog friendly home.
Wholesale availability
Not at this time
Package delivered late, damaged or lost in the mail.
Every package I ship is insured, however, I have no control over the package once it is in the hands of the carrier. I will ship the package on or before the date that shows on your order, but I am not responsible for delays once the carrier has taken possession of the package. I am not responsible for lost, damaged or stolen items. I will be happy to work with you in the event that your item is damaged, or not delivered but please know that it is a process to submit a claim and does take some time.